CRM software for call centers

CRM tailored to the call center industry and its needs. With customized modules, we accelerate sales growth and improve the work of representatives and marketing. CRM for Call Center is contact planning, monitoring of current sales plan and sales reporting in one place.

Check the capabilities of our CRM system.
Learn about packages and prices.

Order a demo

CRM software for call center

Build a database of call center contacts

CRM Call Center is a flexible module that allows your team to enter data from each customer call on the fly during the call. Create Customer cards and complete in a pre-built workflow for your company's Call Center.‍

Customer data

Thanks to the shared customer database, the closing team has an overview of the contact history and the lead acquisition process and its current status. Create databases of clients and companies, assign client cards to a particular person from the telemarketing department.

CRM for Call Center Operations

Configure any channel of communication with the Customer, i.e.: phone, e-mail , chat, Facebook, forms on the website.

The history of the customer's contact with your company will be saved on the customer's card.

Data security

CRM for Call Center industry security of sensitive data stored on encrypted Cloud servers. Create security for documents and user roles and assign access work.

Analyze the work of the Call Center. After-sales service.

Statuses and notifications configured by the administrator allow an accurate analysis of your team's customer service process.

Reminders and the automation of each sales stage make the CRM software an excellent mechanism for the Call Center to work with.

Build a telemarketing and sales closing team

CRM through the analysis of the work of the telemarketing and Call Center department allows you to check the effectiveness of each employee and improve the quality of their work. Find out where employees from the Call Center department have the most problems, learn how to improve their work efficiency.

Increase conversion

at every stage of the sales process

With us you will check what influences the quality of work and results of your team, at what stage of the sales funnel you acquire a customer, when you lose leads and why.

Automate the work of salespeople. The administration and preparation of documents can be automatic, including reminders to generate and send them to the client.

Our POWERCRit is the heart of your company.
Thanks to us, all data about orders, clients, notes, offers and arrangements will be in one place, available to all users with specific access rights.

Build relationships with customers - CRM software for companies

Create relationships and manage contacts. Analyze any data on graphical charts.Thanks to our solutions in POWERCRM, looking at the data takes on a new dimensionYou can freely filter the data at any time to be able to analyze it, export it from the software send it to customers.

Don't you know where in the sales funnel you are losing Customers ?Where are the inquiries coming from, from which campaign ? Is your sales team meeting the plan ?With our solutions, you are able to quickly and simply check the information you need to make a decision on a database. Your team will be able to work in the software on a daily basis and use its potential to automate their work.

Call center CRM system implementations

Implementation of CRM system for Bruk-Bet Fotowoltaika

Realization of CRM for creating photovoltaic investment offers for the marketing department and traders

We have prepared, together with the Bruk-Bet Fotowoltaika team, a custom-designed and implemented CRM system to assist in the daily work of traders.

The CRM system automates the process of calculating a photovoltaic installation, as well as the process of selecting modules and composing sets.

Especially useful is the mobile version for working in the field when entering data into the system.

tworzenie portalu internetowego na Wordpress

CRM system for Polish Photovoltaic Academy

How to efficiently manage training sales and build relationships with customers.

We implemented a custom CRM system that monitors the training sales process.

Thanks to the integration with the website on which the sale takes place and the implemented analytics, the CRM serves as a tool for measuring conversions and managing training courses, as well as communicating with customers who have purchased the product.

projektowanie portalu internetowego dla sportowców

Dedicated CRM system for the law firm Cancel Credit

How to efficiently manage the telemarketing department and analyze leads.

We have created a dedicated CRM system for Cancel Credit.

All telemarketing operations are recorded directly in the system by employees, so the administrator can see the statuses of leads and the effectiveness of each telemarketer. The system allows generating contracts and documents for the accounting department and direct contact with the customer from the panel.

Check out the capabilities of our CRM system.Learn about packages and pricing.

Order a demo

CRM software for call centers

At hauerpower, we create not only CRM software dedicated to the medical and pharmaceutical industries. Thanks to the many modules with which our CRM is equipped, you can conveniently adjust the functions to your needs.

CRM software for companies

Create call center processes in CRM

The CRM software dedicated to telemarketing type sales and Call Center departments is equipped with a module for real-time work. CRM includes:
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1) building reports,
2) creating a customer base,
3) creation of customer cards and assigning them to individual people from the telemarketing department and sales closing team,
4) reporting on the work of the Call Center,
5) document module and integration with other departments of the company,
6) communication and omnichannel module,
7) integration of Call Center with any external software after API

CRM Call Center - create contact history and customer card

Backward analysis and reporting of work completed on a daily,, weekly, monthly basis is the main advantage of working with a telemarketing team. Calling on leads without history and knowledge of customer problems is referred to as a low-chance attempt. In our CRM, thanks to the preview and reminders from the telemarketing department, the closing team has an insight into the full history of the customer before the phone call.
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