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Discover how Livespace helps develop salespeople's skills and maximize business potential. Is it actually flexible and innovative ?
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Livespace CRM is an extremely simple and intuitive system for managing the sales process. It includes ready-made sales processes that allow you to effectively manage the sales funnel, communicate with customers and control the work of a small sales team. It is a solution that simplifies sales processes, even for people without specialized knowledge.
The system is designed to support and develop the skills of salespeople. Livespace provides essential tools for the sales team, such as automation of time-consuming tasks, easy addition of company information based on TIN number, various management views, analysis of activities at different stages of the sales funnel and much more.
Livespace stands out above all for its ability to flexibly create and modify sales funnels. You can freely design stages, define tasks and specify responsibilities, customizing them to your company's individual requirements. This enables you to have better control over every stage of the sales process, which in turn increases your chances of success.
In addition, Livespace CRM offers advanced reporting and analysis tools. With them, monitoring sales metrics, tracking progress toward goals, and identifying key areas for further optimization becomes easier.
The sales process managed with Livespace is not only a comprehensive solution, but also offered at an attractive price. There is a flexible price list to suit different requirements and scale of companies. You can choose the plan that best suits your needs and available budget.
LiveSpace CRM offers many benefits, such as customer segmentation, industry customization, sales funnel monitoring and analytics. However, these are only some of its advantages. Also noteworthy are features such as profit forecasting and clear customer charts, which greatly facilitate daily work.
We can effectively monitor the situation of any customer - provided, of course, that we diligently work on a given contact and keep the sales opportunity information up-to-date. The view remains simple and straightforward, with all relevant information available from one place: contact information, account manager, latest updates, recent emails (if we've set up email integration), scheduled tasks, products and costs (we can add them in the settings), as well as the status of the sales opportunity. From this view, we can also assign a sales opportunity to a specific group or describe it with any tag, making it easier to search and manage sales opportunities later.
Managing sales opportunities in Livespace remains intuitive. We can easily move them with a single click, edit their details, add notes, mark steps in the sales process, and send personalized or automated emails.
In addition, in order to work effectively on sales opportunities, we have a task management function. Tasks can be created and managed directly from the sales opportunity module card, from the customer card or directly from the card of the sales opportunity in question. They offer a range of options, such as reminders, assigning responsible people, cyclicity or privacy settings, which facilitates effective planning and execution of sales opportunity activities.
Kanban board is a tool that supports project and process management. The kanban system is based on organizing the process so that each person, department or team delivers exactly what is needed at any given time. The Kanban board is made up of columns, each of which represents one process step and contains the tasks assigned to that particular step.
The "Sales Opportunities" tab in Livespace also has a view in the form of a Kanban Board. Unless you change the settings, you will see the default sales process.
Sales Bot is a key feature available in the Livespace CRM platform that acts as an advanced assistant and right hand for the sales manager. It's a smart tool designed to streamline the daily operations of sales opportunity management.
One of the main benefits of using Sales Bot is time savings. Have you ever wondered how many hours a week you waste manually assigning leads, transcribing contacts and tasks for your team?
Responsiveness plays a key role in successful sales, and Sales Bot helps keep it at the highest level. By automatically assigning leads, sales opportunities are distributed in a fraction of a second. You don't have to worry about response delays anymore, as Sales Bot immediately passes the information to the appropriate team members.
Not only is the assignment of leads automated with Sales Bot, but also tasks. If any salesman is absent due to illness or vacation, Sales Bot automatically assigns tasks to other team members. This ensures that work continues without interruption.
Creating reports in LiveSpace CRM is quick and effortless. It's a tool that not only helps you achieve your goals and control your budget, but also helps you see the importance of small actions in the sales process.
Another major benefit that may seem obvious is the ability to communicate internally, such as chat, mentions and spaces. Add to this the automation of email correspondence, and LiveSpace CRM becomes an ideal tool for companies that focus on sales.
In LiveSpace CRM, all information, such as meeting notes, findings and estimates, is easily accessible to the user. This provides a tremendous opportunity to prepare for the next stages of the sales funnel and significantly increases the chances of success.
In Livespace you have the ability to schedule an email campaign to a customer in a very flexible way. You can configure a task to appear in your CRM only if a customer doesn't respond to an email within the time you specify, for example, after 3 days. This allows you to effectively manage communications and automate processes based on customer responses. In addition, you can link the tool to your email address and sync it with your Google calendar.
With the Livespace mobile app, you have the ability to conveniently manage contacts, update information, view customer interaction history and schedule tasks. In addition, the app provides access to your calendar, making it easy to schedule meetings and events without having to use a computer.
The biggest advantage of the Livespace mobile application is its versatility, which allows you to work anywhere, anytime. This gives you full control over your clients, no matter where you are. Importantly, the app is available completely free of charge for Android and iOS users.
Recently, there has been a significant overhaul of the statistics segment in Livespace. Often salespeople are wary of such systems due to fear of control and consequences of their actions. However, a CRM system should not be seen as a tool for control, but as a tool for effective analysis and improvement of operations.
So what does the revamped reporting module in Livespace look like? In terms of sales effectiveness, a refreshed graphical version has been introduced. We can analyze statistics on both already closed sales opportunities and those still open.
Each chart can be presented in both graphical and tabular form, and the data can be easily exported to XLS format if needed. Of note is the action analysis option, which includes step-by-step statistics in sales opportunities and the ability to forecast sales and cost results, providing a complete picture of projected future performance.
Also new are the recommendations that can be found in the analysis of individual actions. The system itself notes that performing a certain action increased the likelihood of positively closing a sales opportunity. You get ready-made conclusions about your process, presented in a simple and clear way.
See also :
The Livespace system allows integration with :
Our CRM offering in license or dedicated implementation and support
Our offer:
The advantages of the system include :
The solution, on the other hand, is not without its drawbacks, and among these we can include:
The system interface is very simple and slightly monotonous. It lacks freshness and flair, however, it is clear and easy to find your way around. The predominant color is gray, there is no highlighting of active elements and no menu suggesting action. The interface itself, despite its good usability, could be more 'honeyed' which would certainly improve the quality of work in the system and induce a positive experience for Livespace users.
Below are views of the system
There are 4 abonamanet packages available:
We have the opportunity to test the system in a free trial period, but there is no free version package to use.
Yes, Livespace provides an API so you can integrate any external systems with Livespace.
The system has a dedicated app and a mobile version.
Databases are backed up in the system.
The problem that customers see is its capabilities, which may be too small for the company's larger needs, which poses a problem for scaling, with smaller expectations customers indicate that free tools will suffice.
An overwhelming number of clients praise the system for its ability to view the full history of leads.
Grzegorz Marczak CEO – Antyweb
Artur Kurasiński CEO & Founder – Fokus - smarter analytics
Michał M. Lisiecki CEO – BeColour
Rafał Wiśniewski Business Development Director – Buzz Group
Yes, when it comes to data security, Livespace backs up databases and complies with DPA regulations to ensure the confidentiality of customer information, keeping your data safe.
Yes, Livespace is available in a mobile version for both Android and iOS, making it easier for salespeople who often work outside the office.
Yes, Livespace provides an API, which allows integration with applications that are not available as built-in add-ons.
Yes, Livespace keeps your data safe by regularly backing up your databases. These copies are stored on independent disks and are updated every 24 hours.
Digital Agency Hauerpower
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